Refund policy

Refunds and replacements

Because our sauce is a food product, we do not accept returns or exchanges for change of mind.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery or pickup at info@misturarestaurants.com. Include your order number, a description of the issue, and photos when available. We will arrange a refund or replacement for eligible affected items.

Please contact us before sending anything back. For safety, do not consume sauce from a damaged or compromised container.

Approved refunds are returned to the original payment method. Your bank or payment provider determines when the refund appears in your account. This policy does not limit any rights you have under applicable law.